Privacy Policy

Account information: When you create an account, we collect your name, email address, and a hashed password (bcrypt). We require you to confirm your email address before you can run verifications.

Email lists and file contents: When you upload a CSV file for verification, we store the file, including the email addresses and any other columns it contains, in encrypted cloud storage. We use it solely to run verification.

Verification results: We store the per-address results produced by verification so you can download them and so we can show your list statistics.

Payment information: Payments are processed by Stripe. We never see, store, or have access to your full card number. We keep records of your credit purchases, balance, and transaction history.

API keys and webhooks: If you use the API, we store a one-way hash of each API key (never the key itself) along with a short prefix to help you identify it. If you configure a webhook, we store the destination URL and a signing secret.

Operational logs: We keep operational and diagnostic logs of account and job activity to run the service, investigate failures, and prevent abuse.

Aggregate site analytics: we measure page views and referrers using a cookieless analytics service. This data is aggregated, does not use cookies, and does not identify individual visitors.

• To provide email verification services
• To process payments and manage your credit balance
• To send transactional emails such as receipts, password resets, and email confirmation
• To operate, secure, and improve the product and fix bugs
• To respond to support inquiries

We do not sell, rent, or share your personal information or email lists with third parties for marketing purposes.

We use third-party processors to operate the service. These fall into the following categories:

• Email verification providers - the addresses in your uploaded lists are sent to specialist verification providers for processing.
• Payment processing - Stripe processes payments and is shown to you at checkout.
• Cloud hosting and storage - hosting the application and storing your uploaded files and results.
• Database hosting - storing account, credit, and result records.
• Background job processing - running verification jobs and scheduled tasks.
• Email delivery - sending transactional and account emails.

Uploaded files and per-address verification results are permanently deleted 30 days after a list completes. After that, we keep a record of each verification job indefinitely as a business record: the file name, result counts and percentages by category, the relevant dates, and the email address of the account that ran the job. These records contain none of the email addresses from your uploaded lists, but they do include your own account email address.

Email addresses that we send to our verification providers also exist on their systems for their own retention periods, which are up to 90 days under their documented policies.

Account information is retained as long as your account is active. You can request deletion of your account at any time by contacting us. When we process the request, your account is deactivated immediately, so you can no longer sign in or use the API, and it is permanently deleted after 30 days. Until then, we can restore it if you ask. Verification job records, as described above, are retained after your account is deleted.

We always send transactional email that is necessary to operate your account, such as receipts, password resets, and email confirmation. You cannot opt out of transactional email while your account is active.

New accounts may also receive an onboarding email sequence. It has a fixed maximum number of messages, and it stops automatically once you purchase credits or upload a list. Every onboarding message includes a one-click unsubscribe link. Unsubscribing stops onboarding and marketing email only, and does not affect transactional email.

Authorized staff can access customer lists and verification results to provide support and to operate the service. This access is recorded in an internal audit log.

We implement industry-standard security measures including encrypted storage, secure HTTPS connections, hashed passwords (bcrypt with cost factor 12), one-way hashing of API keys, and access controls. However, no method of electronic storage is 100% secure.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account (verification job records are retained, as described in section 4)
• Export your verification results
• Unsubscribe from onboarding and marketing email

To exercise these rights, contact us at privacy@leadlistverifier.com.

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies.

We may update this privacy policy from time to time. We will notify you of significant changes via email or a notice on our website. Continued use after changes constitutes acceptance.

For privacy-related questions, contact us at privacy@leadlistverifier.com.